Job Description

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Job Snapshot

• Employee Type: Full-Time
• Location: Knoxville, TN
• Job Type: Admin - Clerical Entry Level Health Care
• Experience: Not Specified
• Date Posted: 1/19/2024

Join a team of dynamic, results oriented professionals!

Named among “The World's Most Admired Companies" by Fortune Magazine Named among "America's 100 Most Trustworthy Companies" by Forbes magazine. Named among “Great Places to Work" by Becker's Hospital Review

OVERVIEW:

This position is an integral team member of the EDM group within Health Care Financial Services of TeamHealth; primary responsibilities include retrieving hospital records via the print-to-file process, tracking progress, and working with management on tasks primarily related to the revenue cycle.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Daily responsibilities include performing print-to-file operations by accessing various EMR systems, locating chart data to be loaded for reconciliation/coding purposes, and tracking progress within set TeamHealth timeframes and productivity standards, as established by management.
• Reports changes to hospital EMR systems to management so processes can be adjusted, as needed.
• Maintains remote access to multiple facilities, ensuring credentials are properly and securely stored, and kept up to date.
• Contacts the facility service desk to renew passwords and troubleshoot issues with credentials.
• Contributes ideas and opinions about strategic issues for consideration to the EDM team, including collecting and analyzing relevant data.
• Maintains personal adherence to professional confidentiality standards established within the department and in accordance with legal, ethical and hospital standards (ex: HIPAA compliance).
• Must be able to use Microsoft Excel to manipulate the format of documents and maintain production data.
• Creates folders and saves documents of multiple file types in multiple locations daily.
• Performs other duties as assigned.

Job Requirements

QUALIFICATIONS / EXPERIENCE:

• High school diploma or equivalent required
• One year of office experience preferred with previous experience in medical billing, hospital or clinic registration, or other medical office experience preferred.
• Understanding of revenue cycle/chart flow, and associated processes
• Medical billing experience preferred.
• Coding or Coding Documentation review a plus
• Intermediate computer proficiency in Microsoft Word, Excel, and PowerPoint
• Experience with OnBase or other workflow software preferred.
• Strong organizational and analytical skills
• Ability to quickly learn new concepts and technical skills.
• Impeccable attention to detail when following set instructions.
• Experience in coordinating simultaneous assignments by assessing deadlines, establishing work priorities, and coordinating work schedule.
• Demonstrated ability to communicate effectively (both orally and written)
• Excellent interpersonal and customer service skills, professional demeanor
• Ability to work well with others, and work with minimal direction/supervision.
• Ability to work under tight deadlines, prioritize work, handle stress and conflict.
• Resourcefulness, ingenuity, strong decision making and problem-solving skills.

PHYSICAL / ENVIRONMENTAL DEMANDS:

• This is a remote position, depending on several factors, to include production ability, employee preference, and training status. Initial training generally occurs in the office.
• Remote positions require high speed internet access.
• Prolonged sitting
• Prolonged work on a PC/computer
• Occasional or periodic travel
• Periodic evening or weekend work when needed.
• Moderate stress

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